Success Stories

Empowering a Leading Airline’s Digital Journey

02 Jul


A leading international airline modernized its aging IT infrastructure to keep growing and continue delivering its premium experience to passengers.

Client : Airline Company
A premium airline that delivers the best services to its passengers

Project Location : Lebanon / Cyprus

Industry : Aviation

The company was facing business continuity challenges, declining service quality, and cost losses due to outdated IT infrastructure

  • Key Deliverables of the project
  • ❑ Modern Hyper-Converged Infrastructure ❑ Private Cloud in Lebanon
  • ❑ Disaster Recovery site in Cyprus
  • ❑ Full hardware & software procurement ❑ Ongoing support
  • Key Outcomes
  • ❑ IT Continuity: 99% fewer disruptions
  • ❑ Cost Reduction: Major operational savings ❑ Data Security: DR site ready for failover
  • ❑ Simplified and efficient Management


Main Technologies used : VXRAIL from DELL / VMware

The challenge: Our client is a fast-growing regional airline, committed to connecting people with safety, service excellence, and innovation.

Our Approach

  • At ACT, we didn’t just provide a solution; we built a foundation for long-term success:
  • Consulting & Engineering
  • Our experts studied the airline’s critical operations and designed a Hyper-Converged Infrastructure (HCI) — a modern, streamlined system built for performance, resilience, and security. We also proposed and designed a Disaster Recovery (DR) site to protect the business against unexpected disruptions.
  • Procurement & Logistics
  • We handled the complete sourcing and delivery of all essential hardware and software, ensuring a seamless, efficient project rollout without burdening the airline’s internal teams.
  • Construction & Deployment
  • ACT deployed a Private Cloud in Lebanon and set up a Disaster Recovery site in Cyprus. This connected both sites with high reliability, giving the company the strong, secure backbone it needed to grow.
  • Sustainability & Partnership
  • Our relationship didn’t end at project delivery. Through Extended Vendor Support, we continue to stand by our client’s side, coordinating with vendors and ensuring that their systems perform optimally — every day.

Over the course of our partnership, ACT’s IT modernization empowered the airline to:

o Ensure operational continuity by reducing IT disruptions by 99%
o Achieve significant cost savings from the design and labor cut
o Protect the business with a fully integrated Disaster Recovery setup — activated successfully during

emergencies to ensure zero downtime
o Simplify IT operations, with ACT ensuring smooth system performance and expert support
o Improve service delivery and maintain premium customer satisfaction through faster, more reliable

digital systems

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